Shipping and Returns

What is this store's return and exchange policy?

30 days money back. Buyer pays for return shipping. Items must be unopened, unused, in original packaging, and not destroyed or damaged. Items must be in the same condition sent and be available for resale unless item was damaged during shipping. Item must be return for a full refund.

How long will it take to receive my order?

Frijja.com has different distribution points around the world. Most shipments originate from the U.S. or China. Each order will take around 24 - 48 hours to ship out.

Package weight below 2KG Shipping method: ePackage or China Post Air Mail, U.S. First Class.

ePackage only supports shipping to below countries;
United States. Canada, Australia, United Kingdom.
Estimated Delivery Time:7- 20 days

China Post Air Mail supports worldwide shipping;
Estimated Delivery Time: 15 - 25 days

EMSDHL Package weight over 2KG.  EMS and DHL support worldwide shipping. Estimated Delivery Time: 3 - 10 days

USPS  shipments from the U.S. are shipped via U.S. Postal Service First Class with tracking or Priority Mail depending on the weight of the item.

Note: Once shipped most orders take anywhere from 7- 25 business days to arrive depending on the efficiency of your local postal service.

Shipping is FREE to 51 countries:

Australia

Belgium

Brazil

Canada

Czech Republic

Denmark

Finland

France

Germany

Greece

Hungary

India

Indonesia

Israel

Italy

Japan

Kazakhstan

Lao People's Democratic Republic

Latvia

Lebanon

Lithuania

Luxembourg

Malaysia

Mexico

Mongolia

Netherlands

New Zealand

Norway

Pakistan

Philippines

Poland

Portugal

Qatar

Russia

Saudi Arabia

Serbia

Singapore

Slovakia

Slovenia

South Africa

South Korea

Spain

Sweden

Switzerland

Thailand

Turkey

Turkmenistan

Ukraine

United Arab Emirates

United Kingdom

Vietnam

How to Contact Us?

Via Email: info@frijja.com                      

Phone: 301-385-2324                                                         

Text: 301-385-2324                               

Facebook: Frijja or use link at the bottom of the page

What Forms of Payments Are Accepted? Is it secure?

Frijja accepts Paypal and Shopify payments two of the most trusted online payment solutions on the web. Because of this, Frijja has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order. 

What if Something is Wrong with My Order?

If you have a problem with an order, please contact us via email, phone or via text message.
Via email: info@frijja.com                                    
Phone: 301-385-2324