Shipping and Returns

UPDATE: Deliveries Have Returned To Normal

Frijja has several warehouses worldwide and orders are shipped from multiple locations (United States, China, Italy, France, Spain, Russia and Turkey).  

Shipment of orders are within 1-3 days and most deliveries arriveto the customer within 10-20 days

You can track your shipment at scroll to the bottom of the page and go to “track your order” or use link You can also use the online tracking system for your local post office and enter the tracking number provided with your order.

How long will it take to receive my order?

Each order can take normally 10-20 days from the date of posting the tracking number.

USPS  most shipments from the U.S. are shipped via U.S. Postal Service First Class with tracking or Priority Mail depending on the weight of the item. Estimated Delivery: 7-15 days for First Class and 2-3 days for Priority Mail. 

ePacket weight below 2 kg/1lb only supports shipping to the following countries:
United States, Canada, Australia, United Kingdom.
Estimated Delivery Time: 7-20 days 

China Post Air Mail supports worldwide shipping:
Estimated Delivery Time: 15-25 days 

EMSDHL Package weight over 2KG.  EMS and DHL support worldwide shipping. Estimated Delivery Time: 3-10 days 

OTHER SHIPPING:  Other postal services within a country are operating within normal delivery times. We have some products available within United States, United Kingdom, Australia, Spain and France.  Our free shipping includes one of the fastest ways to get your purchase to your door.

Note: Once shipped most orders take anywhere from 7- 25 business days to arrive depending on the efficiency of your local postal service.

Shipping is FREE to the following 52 countries:

🇦🇺 Australia 

🇨🇦 Canada

🇩🇰 Denmark

🇫🇮 Finland

🇫🇷 France

🇩🇪 Germany

🇮🇹 Italy 

🇳🇱 Netherlands

🇳🇿 New Zealand

🇳🇴 Norway

🇵🇹 Portugal

🇪🇸 Spain

🇸🇪 Sweden

🇨🇭 Switzerland

🇬🇧 United Kingdom

🇺🇸 United States 

How to Contact Us?

Via Email:                      

Phone: 301-385-2324                                                         

Text: 301-385-2324                               

Facebook: Frijja or use link at the bottom of the page

What Forms of Payments Are Accepted? Is it secure?

Frijja accepts Paypal and Shopify payments two of the most trusted online payment solutions on the web. Because of this, Frijja has all the same securities and payment fraud protection as these leading payment processors. We accept Visa, Mastercard, Discover, American Express and Diners Club. If paying with PayPal, you may also make payments using your bank account, but this may delay your order until payment has cleared. 

What if Something is Wrong with My Order?

If you have a problem with an order, please contact us via email, phone or via text message.
Via email:                                    
Phone: 301-385-2324

What is this store's return and exchange policy?

We have a 30 days money back guaranteed policy.  Buyer pays for return shipping. Items must be unopened, unused, in original packaging, and not destroyed or damaged. Items must be in the same condition sent and be available for resale, unless the item was damaged during shipping. Item must be returned for a full refund.